Payments with a clear trail
Collect through your configured M-Pesa payment method and follow payment records alongside customer services.
Collections & renewals
BUILT FOR KENYAN INTERNET PROVIDERS
MUATIM
Your network.
Your next chapter.
Bring customers, payments and network operations together. Spend less time on billing, and more time building your ISP.
HotspotPPPoE & StaticM-Pesa payments
Nairobi, Kenya
Made for the way your ISP works.
MikroTikM-PesaHotspotPPPoEStatic IPONE CONNECTED WORKDAY
Less chasing.
More clarity.
From a customer's first payment to their next renewal, keep the everyday work of your network in one place.
Customers, all together
Manage packages, expiry dates and customer accounts for Hotspot, PPPoE and static connections.
Customer managementA clearer network view
Bring MikroTik routers into your portal to manage services and check connection status across locations.
Router managementYOUR HOTSPOT. YOUR BRAND.
Turn Wi-Fi into a service
customers can buy.
Set your packages and customer care details, then let customers choose a plan from your branded login page and pay through M-Pesa.
Start with your services- Packages with your pricing and validity
- Branded customer login pages
- M-Pesa payment and reconnect options
- Payment and recharge records
STRAIGHTFORWARD PRICING
Start small.
Make room to grow.
Choose the services your network needs. These are the published rates for new signups; existing agreements remain unchanged.
Hotspot
5%
of your hotspot collections
For pay-as-you-go Wi-Fi networks.
- Hotspot package management
- Branded payment portal
- Customer payment records
PPPoE
KSh20
per active user / month
For home and business subscribers.
- Customer and package management
- MikroTik profiles and service control
- Expiry and renewal tracking
Static IP
KSh20
per active user / month
For fixed-address customer services.
- Static customer management
- Bandwidth and service profiles
- Payment-linked service records
Put your numbers in.
Get an estimate for your network.
Estimated monthly feeKSh 3,700Hotspot KSh 2,500 + users KSh 1,200
A CLEAR START
Your ISP, taking shape.
Create your account first. Then complete payment and router setup at your own pace.
- 01
Make it yours
Add your contact details, choose your portal name and tell us which services you offer.
- 02
Verify your email
Use the link sent to your inbox to continue your account setup.
- 03
Connect your business
Complete payment details, link your MikroTik and add your customer packages.
BEFORE YOU BEGIN
A little clarity
goes a long way.
Answers to the questions that come up first.
Do I need my router details to sign up?
No. Start with your contact and business details. You can add your router and complete its connection setup after your account is verified.
Can I offer more than one type of internet service?
Yes. Select Hotspot, PPPoE, Static IP, or a combination when you register. Your portal can support different services across your network.
Can I use my own M-Pesa payment details?
You can provide your preferred payment method during setup. Activation depends on your provider and the required payment credentials. Sensitive credentials are completed in the admin portal.
Will signing up change my existing network?
Registration collects your account details. Router connection and service configuration are separate steps that you complete afterward.
What happens after I submit the form?
Look for a verification email at the address you provided. Open the link to continue setting up your ISP account. Check your spam folder if the email is missing.
I already have a MUATIM account. How do I sign in?
Choose Sign in at the top of this page and enter your portal name. If you use a custom domain, open your usual portal address instead.
YOUR NEXT CHAPTER STARTS HERE